SANTA CLARA, Calif., March 11, 2026 (GLOBE NEWSWIRE) -- Agora (NASDAQ:API), a global leader in real-time engagement, today unveiled its Conversational AI Agent solutions for Customer Service and Sales & Marketing - built on a unified platform designed to solve the technical friction that has kept Conversational AI from true enterprise-grade deployment. This arrives as the industry reaches a critical inflection point. According to Gartner, by the end of 2027, conversational AI agents are expected to automate 70% of customer interactions, and by 2028, AI agents are projected to outnumber human sellers 10 to 1. Despite this massive opportunity, many businesses remain constrained by legacy systems that are simply unable to address long wait times, rigid call routing, or inefficient outreach - creating operational strain while eroding customer trust.
Read more at globenewswire.comAgora Removes Barriers to Scalable Voice AI Agents
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