Brand says "Ciao" to AI and uses real people to take phone orders to connect with guests
FORT LAUDERDALE, Fla., Sept. 20, 2023 /PRNewswire/ -- Anthony's Coal Fired Pizza & Wings, owned by BurgerFi International, Inc. (Nasdaq: BFI, BFIIW) ("BurgerFi"), is keeping it real and is doing away with its automated phone answering system. From now on, customers will have a real person at the restaurant taking calls for their orders. In a world full of AI robots, the company is staying true to their brand belief "being an Anthony"—real and authentic.
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