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Sykes Enterprises (SYKE)

Sykes Enterprises (SYKE)
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Financial Summary for [[ item.sessionDateDisplayLong ]]
Sykes Enterprises, Incorporated is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES' differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. SYKES provides its services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service. Utilizing its integrated onshore/offshore and virtual at-home agent delivery models, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America, India and the Asia Pacific region) and EMEA (Europe, Middle East and Africa).

Fiscal Year End Date: 12/31

(Values in U.S. Thousands) Jun, 2021 Mar, 2021 Dec, 2020 Sep, 2020 Jun, 2020
Sales 448,890 457,890 450,530 431,730 416,830
Sales Growth -1.97% +1.63% +4.35% +3.57% +1.38%
Net Income 23,180 24,980 25,380 -5,090 22,230
Net Income Growth -7.21% -1.58% +598.62% -122.90% +59.70%
(Values in U.S. Thousands) Jun, 2021 Mar, 2021 Dec, 2020 Sep, 2020 Jun, 2020
Total Assets 1,406,440 1,421,400 1,435,810 1,326,130 1,369,830
Total Assets Growth -1.05% -1.00% +8.27% -3.19% +0.25%
Total Liabilities 461,800 504,940 542,150 472,350 507,050
Total Liabilities Growth -8.54% -6.86% +14.78% -6.84% -3.00%
(Values in U.S. Thousands) Jun, 2021 Mar, 2021 Dec, 2020 Sep, 2020 Jun, 2020
Operating Cash Flow 65,900 40,240 175,740 142,920 86,640
Operating Cash Flow Growth +63.77% -77.10% +22.96% +64.96% +203.47%
Net Cash Flow 70 9,620 -24,790 -11,140 1,500
Change in Net Cash Flow -99.27% +138.81% -122.53% -842.67% +116.48%
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