Supportsave Solutions Inc (SSVE)

SupportSave Solutions, Inc. was incorporated in Nevada on May 2, 2007. The Company provides offshore business process outsourcing, or BPO, services from an outsourcing center through its wholly-owned subsidiary of the same name, which was incorporated in the Philippines on October 17, 2006 and operates in the Philippines. BPO services involves contracting with an external organization to take primary responsibility for providing a business process or function, such as customer management, transcription and captioning, processing services, human resources, procurement, logistics support, finance and accounting, engineering, facilities management, information technology and training. These customer care services and solutions are provided by its skilled customer service representatives to small and mid-sized companies in the healthcare, communication, business services, financial services, publishing, and travel and entertainment industries. It offers a wide range of customer management services to its clients. It has developed a consulting services group dedicated to designing and customizing services for each client. The Company's consulting services group collaborates with each client to ensure their solution is both successfully deployed and specific to their business needs and requirements. The Company's customer service support services is initiated by inbound calls and e-mail from its clients' customers and addresses a wide range of questions regarding their account billing, changes in services, reservation changes, delivery updates on goods or services, complaint and issue resolution and general product or service inquiries. It handle inbound calls from customers purchasing products and services from its clients, including travel reservations, telecommunications services, Internet services and consumer products and services. The Company's staff is trained to identify opportunities to sell other products and services offered by its clients. It believes for some clients, an important aspect of its sales activity includes seeking to retain customers who are at risk for cancellation or defection. The Company's technical support services includes handling troubleshooting calls, responding to software and hardware problems, providing support for Internet service problems, managing corporate help desks and providing warranty or post-warranty support. The Company's direct response services is designed to involve handling inbound telephone orders or inquiries for clients in the direct marketing industry, including those calls received in response to print advertisements, infomercials and other electronic media. It provides services to collect consumer receivables in the financial services, telecommunications and utilities industries. It manages receivables that have already been written off by the creditor and also manage receivables that are past due but have not yet been written off by its clients. It also provides a broad range of additional BPO services, including credit application processing, mortgage processing, title searches and data verification, which consists of verifying an individual's credit, employment, identity or other borrower information. The Company's sales and marketing support group is responsible for increasing the awareness of its services in the marketplace and generating meetings with prospective clients through leads, sales calls, membership in industry associations, web-based marketing, public relations activity, attendance at trade shows and participation in industry conferences and events. It would encounter aggressive competition in all areas of its business activities. Federal, state and international laws and regulations impose a number of requirements and restrictions on its business.