Health Insurers Risk Higher Costs Without Modern Claims Adjudication, Warns Info-Tech Research Group in New Report

As healthcare costs rise and member expectations grow, insurers continue to struggle with outdated and fragmented claims adjudication systems that lead to inefficiencies, errors, and delays. New research from Info-Tech Research Group highlights the pressing need for insurers to prioritize modernization efforts to improve claims accuracy, reduce administrative costs, and meet evolving regulatory and customer demands. The global research and advisory firm's recently published report, Modernize Your Claims Adjudication System: A Buyer's Guide, provides IT and business leaders with a structured framework to evaluate modernization options, assess vendor solutions, and build a business case for transformation.