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Jacada Ltd (JCDAF)

Jacada Ltd (JCDAF)
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Social Media Study: Stress Hurts Call Center Employees and the Customer Experience Globe NewsWire - Thu Jul 1, 2021

ATLANTA, July 01, 2021 (GLOBE NEWSWIRE) -- Jacada, a leading provider of AI and RPA powered virtual assistants , recently released key insights on why contact center employees are stressed and...

JCDAF : 5.5000 (-8.33%)
Jacada Partners With CallMiner to Coach Agents and Automate Tasks Using Agent Assist Globe NewsWire - Thu Apr 15, 2021

The combined solution enables organizations to assist contact center agents in real time, reducing average handle time, error rates and onboarding time

JCDAF : 5.5000 (-8.33%)
Servion Global Solutions and Jacada Join Forces to Build Automation-First Contact Centers & Deliver Effortless Customer Experiences Globe NewsWire - Wed Nov 18, 2020

ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada , Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions , a leading Contact...

JCDAF : 5.5000 (-8.33%)
Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020 Globe NewsWire - Thu Oct 8, 2020

Jacada stands out as the only vendor to be included in the 2020 Everest Group PEAK Matrix® reports for both #RPA (Robotic Process Automation) and #IVA (Intelligent Virtual Agents)

JCDAF : 5.5000 (-8.33%)
UPDATE -- Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation Globe NewsWire - Thu Jul 30, 2020

Another Call Center Automation milestone for Jacada having received placement in two Gartner Magic Quadrants in 2020 for both Workforce Engagement Management (WEM) and now Robotic Process Automation (RPA)...

JCDAF : 5.5000 (-8.33%)
Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner Globe NewsWire - Thu Jul 23, 2020

Intelligent Automation meets Business Process Optimization (BPO) as a powerhouse duo unites in global customer service automation deployment

JCDAF : 5.5000 (-8.33%)

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