OTTAWA, ON, Aug. 20, 2024 /CNW/ - The Taxpayers' Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres' regular hours of service.
Read more at newswire.caCanada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
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